Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Solarhub CRM (“Solarhub”, “we”, “us”) collects, uses, and protects your information when you use our application and services (“Services”).
1. Information We Collect
We collect information you provide directly (such as account details, business information, and customer records you upload) and information collected automatically (such as device information, usage data, and log data). We may also receive information from integrated third-party services.
2. How We Use Information
We use information to provide, maintain, and improve the Services; personalize your experience; process payments; communicate with you; provide support; and ensure security and compliance.
3. Legal Bases for Processing
Where required, we process personal information based on your consent, performance of a contract, compliance with legal obligations, or our legitimate business interests.
4. Data Sharing
We do not sell personal data. We may share information with trusted service providers, affiliates, and as required by law. When integrating with third-party tools, their privacy policies apply to your use of those tools.
5. Data Retention
We retain information for as long as necessary to provide the Services and comply with legal obligations. We may anonymize data for analytics and product improvement.
6. Security
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method of transmission or storage is 100% secure; you are responsible for safeguarding access to your accounts and devices.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to data portability. Contact us to exercise these rights.
8. International Transfers
Your data may be processed in countries outside your own. Where required, we implement appropriate safeguards for cross-border transfers.
9. Children's Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Policy to reflect changes to our practices. Material changes will be notified through the app or by email. For privacy questions or requests, contact us via the details on our Contact page.
