Terms & Conditions
1. Account Registration
You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.
2. Acceptable Use
You agree not to misuse the Services, including but not limited to attempting to access non-public endpoints, interfering with system integrity, or violating applicable laws.
3. Subscription, Billing, and Taxes
Paid plans, usage limits, and pricing are described on the pricing page. Fees are charged in AUD and may be subject to taxes. Subscriptions renew automatically unless cancelled. You are responsible for any applicable taxes.
4. Cancellations and Refunds
You can cancel at any time. Unless required by law, fees are non-refundable, except where explicitly stated in our policies.
5. Data Ownership and License
You retain ownership of the data you submit. By using the Services, you grant Solarhub a limited license to process and display your data only as necessary to provide the Services.
6. Confidentiality
We will maintain the confidentiality of your non-public information and will not disclose it except as required to provide the Services, comply with the law, or with your consent.
7. Service Availability and Changes
We continuously improve the Services and may add, change, or remove features. We will make reasonable efforts to ensure availability but do not guarantee uninterrupted service.
8. Security
We implement administrative, technical, and physical safeguards appropriate to the nature of the data. You are responsible for securing access to your devices and accounts.
9. Third-Party Services
Some features integrate with third-party services. Your use of those services may be subject to their terms and privacy policies, which you should review.
10. Compliance
You are responsible for ensuring your use of the Services complies with applicable laws and industry regulations relevant to your business.
11. Limitation of Liability
To the maximum extent permitted by law, Solarhub and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
12. Indemnification
You agree to indemnify and hold Solarhub harmless from any claims arising from your use of the Services or violation of these Terms.
13. Termination
We may suspend or terminate your access for violation of these Terms or if your use poses a risk to the Services or other users. Upon termination, your right to use the Services ceases immediately.
14. Governing Law
These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles. Disputes will be resolved in the courts of Victoria.
15. Contact
For questions about these Terms, contact us via the details on our Contact page.